Frequently Asked Questions
Find answers to common questions about our beauty products and services
Are your products 100% authentic?
Yes, Sasa Global eShop guarantees that all products are 100% authentic and sourced directly from authorized distributors and brands.
How can I check the expiry date of my skincare?
We ensure all products shipped have a minimum shelf life of 6-12 months. You can find the Period After Opening (PAO) symbol or expiration date on the packaging.
Do you offer samples with orders?
We love sharing new finds! Depending on availability, we include complimentary beauty samples with most qualifying orders.
Can I change my shipping address after placing an order?
To ensure fast delivery, orders are processed quickly. Please contact our support team within 1 hour of placement to request address modifications.
Are the products cruelty-free?
We carry a wide variety of brands, many of which are cruelty-free. You can filter by 'Cruelty-Free' in our shop categories to find specific products.
What should I do if a product causes an allergic reaction?
Discontinue use immediately. We recommend reviewing the ingredient list provided on the product page before purchase if you have known sensitivities.